Brainshark Brilliant client service matters just as much in a B2B environment as it does with individual consumers. In fact, a consistently high standard of service is particularly important between companies because, typically, the customer has invested more time, comparative research and money into their purchase. Part eight in our series focuses on Brainshark, a Cloud-based solutions company who have built a fierce reputation for providing great client service to a number of firms listed in the US Fortune 100... They focus on the relationship, not the transaction A solid relationship forms the basis for repeat business. So, how do businesses build these relationships? Brainshark's...

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