Word of the Week - service

Service

“you are always fully compensated for whatever you do, positive or negative. If you wish to increase the quantity of your rewards, you must first increase the quality and quantity of your service. Entrepreneurs, executives, professionals, sales people work on average, 59 hours per week for many years to become successful. Then everyone tells them how ‘lucky’ they are.”


Next to read

Read our expert’s guide to benchmarking

Benchmarking allows firms to compare their performance with best in class results elsewhere. One of the common failings of benchmarking is that too often companies benchmark against their competitors. But trying to compare apples…

Continue reading

Sign up to the Reading Room

Recent awards