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Is culture really that important? With James Timpson

About this episode

In this episode, Darryl is joined by James Timpson, CEO of Timpson Group, since 2002 and the fifth generation of his family to hold the role. James is passionate about advocating for the employment of ex-offenders and is the Chair of the Prison Reform Trust. He is also a former Trustee for the Tate and is Chancellor of Keele University. James has recently launched his book, ‘The Happy Index: Lessons in Upside-Down Management’, which helps leaders re-evaluate how they manage their business.  

James discusses what the Happy Index is and what success means to him. He shares what he believes makes a good leader and how your employees should be central to your leadership style. He goes on to talk through the culture at Timpson and how that has been cultivated, as well as his extensive work on prison reform. He talks through hiring ex-offenders and how they seamlessly fit into the company.  

The Inspiring Leadership Podcast delves into the minds of inspiring business leaders, to understand what makes a great leader and reflect on the issues and causes that are important to them. The series is hosted by Darryl Cooke, co-founder of gunnercooke, a professional services firm with a purpose to deliver a positive impact for clients, a better life for its people, and leave a better world than it found.  

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