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Is failing important for the growth of a company? With Joanna Swash

About this episode

In this episode, Darryl Cooke and Sir Peter Fahy are joined by Joanna Swash, a Welsh businesswoman, keynote speaker, and business mentor. She is the group-CEO of Wrexham-based Moneypenny, a company she joined as the first salesperson in 2005. Moneypenny is a leading provider of outsourced customer service functions for companies. In 2021 she was appointed to the Prime Minister’s Business Council, where she advises the government on building skills resilience for the benefit of both education and business.

Joanna shares her career journey, from starting work at the local chip shop to becoming group-CEO of Moneypenny. She discusses the importance of making mistakes when scaling a corporation, how to sustain your company culture while growing overseas and influencing positive change as a business leader.

The Inspiring Leadership Podcast delves into the minds of inspiring business leaders, to understand what makes a great leader and reflect on the issues and causes that are important to them. The series is hosted by Darryl Cooke, Founder of gunnercooke, a professional services firm with a purpose to deliver a positive impact for clients, a better life for its people, and leave a better world than it found, and Sir Peter Fahy, former Chief Constable of Greater Manchester Police.

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