Archive for March 2018

Company Culture: three ways Gaylord Opryland houses exceptional customer service

At gunnercooke, our model is based around a culture of innovation. Great companies recognise the long-term value of looking after their regular customers. It is often repeat business which really helps to generate profits and spread the word about a product or service. After all, what better or more genuine PR than a glowing recommendation […]

gunnercooke Launches Professional Trustee Company

    gunnercooke have launched a new Professional Trustee Company, gcTrustees Limited, to further boost the range of pensions services we can offer our clients. Experienced pension partners Suresh Bhatt and Adam Bushby will be utilising their decades of professional trusteeship experience to spearhead this new offering, which will act as a trustee of pension […]

People Hour Webinar: do’s and don’ts when tackling sensitive workplace issues and defending a disciplinary

People Hour Webinar: do’s and don’ts when tackling sensitive workplace issues and defending a disciplinary Hosted by Employment Partner, Thalis Vlachos Tackling a disciplinary issue is never a pleasant experience, even more so when they are centred around sensitive issues in the workplace. In this insightful webinar, Thalis provides a strategic road-map on how employers […]

Company Culture: three features that help Travel Counsellors deliver the service you need

At gunnercooke, our model is based around a culture of innovation. Every valued customer knows that it’s personal, passionate service that truly makes the difference. Although most businesses would argue customer service is an important element of their model, it still takes a unique kind of client service that ensures customers feel appreciated on an […]

The Countdown to GDPR: new concepts and how to implement them

By Employment and Privacy Law Partner, Carl Atkinson During our countdown we have outlined the initial steps businesses can take to establish a secure foundation for their GDPR compliance programme. All businesses are different, and consequently a ‘one size fits all’ approach towards GDPR compliance based upon a generic GDPR solution / toolkit is unlikely to […]

Five reasons why our lawyers at gunnercooke are happy

At gunnercooke, we are making law work better. We exist to deliver a better service to businesses, a better life for our lawyers, and a better world than we found – and what better way to celebrate International Day of Happiness than to share five key reasons why our lawyers at gunnercooke are happier than […]

Company Culture: three attributes Metro Bank invest to guarantee they execute quality customer service

At gunnercooke, our model is based around a culture of innovation. Challenging the way more traditional businesses serve their customers is something we’re no stranger to at gunnercooke, and it’s great to see other businesses at the forefront of providing brilliant client service. Take Metro Bank for example, as Britain’s first high-street bank in over […]

5 Series Webinar: five top tips for managing sickness absence

5 Series Webinar: five top tips for managing sickness absence Hosted by Employment Law expert, Simon Robinson It’s an inevitable fate that people are going to be off sick from time to time, and while most employees feel they are neglecting their duties, absence because of sickness can potentially put any business in a tricky […]

Comeback for Commonhold?

Written by Property Partner, Tom Seabrook Last year the government announced plans to reform residential leasehold ownership in England and Wales. This was in no doubt driven in part by lurid headlines. In reality a very limited number of leasehold properties were affected by onerous escalator clauses, which in time lead to ridiculous ground rents […]

Company Culture: three techniques Ritz-Carlton use to cater extraordinarily for their guests

At gunnercooke, our model is based around a culture of innovation. When your standards of service are set way above the average, the task of ‘WOW’ing’ your customers becomes much harder. Let’s take Ritz-Carlton for example – a global, luxury hotel chain with a reputation for treating its patrons like royalty. With authority, experience and […]

People Hour Webinar: how will GDPR impact HR in 2018?

People Hour Webinar: how will GDPR impact HR in 2018? Hosted by Employment and Privacy Law Partner, Carl Atkinson The General Data Protection Regulation (GDPR) is fast approaching. Due to come into force across the UK on 25th May 2018, it will implement what has been described as the biggest change to data protection law in […]

How to Become a Networking Pro

How to Become a Networking pro Effective networking and running a business is a classic combination – like jelly and ice cream, it just works. How to beome a newroking pro Even our most successful business entrepreneurs can dread the idea of introducing themselves to a group of strangers. It’s a daunting and therefore an […]

How Young Lawyers Can Build New Business Skills at an Early Age… and Why It Matters

How Young Lawyers Can Build New Business Skills at an Early Age… and Why It Matters Written by Anna Beaumont, CEO of gunnercooke, on behalf of Lawyer Monthly Magazine Anna shares insight into how young lawyers can tackle the rapid transition from academic to working life – how they need to put into practice what they’ve […]

The Changing Employment Landscape: disruptive technology and the gig economy

Below is a copy of the latest virtual series publication published by IR Global featuring Dispute Resolution and Employment Law Partner, Shilpen Savani. In this issue, employment law experts discuss some of the specific challenges and opportunities presented by the gig economy, and look at how this is shaping employment law litigation. They assess what this […]

Company Culture: three methods Brainshark use to gain ferocious reputation for exquisite customer service

Our Company Culture; At gunnercooke, our model is based around a culture of innovation. We passionately believe that without a company culture, any business model can be copied. For this reason, we place large much emphasis upon developing and strengthening the ethos and cultural heart of gunnercooke. We strive to enable our lawyers to operate […]